CashDrop Customer Privacy Policy
Effective: July 22, 2025
CashDrop Digital Wallet ("CashDrop," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile application, and services (collectively, the "Services").
By using our Services, you consent to the data practices described in this Privacy Policy.
Information We Collect and When
Information You Provide Directly
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Account Information: Name, email address, phone number, password, and profile information.
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Payment Information: Linked bank account (via secure third-party processors).
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Communications: Messages you send to customer support or feedback you provide.
Information Collected Automatically
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Device Information: IP address, browser type, device identifiers.
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Usage Data: Actions on the app, pages visited, clicks, and interaction data.
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Cookies and Tracking: We use cookies and similar technologies to enhance your experience.
Information from Third Parties
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Verification Services: We may collect identity or risk profile data from our third-party partners.
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Marketing Partners: Information to help us deliver tailored ads or promotions (if opted in).
How We Use Your Information
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To create and manage your account
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To process and complete transactions
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To send important account-related communications
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To provide customer support and respond to inquiries
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To analyze usage and improve our Services
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To send promotional messages, if you’ve opted in
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To comply with legal obligations or enforce our terms
When We Share Information
We do not sell your personal information. We may share your data only under these circumstances:
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With Service Providers: For payment processing, identity verification, and analytics
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With Marketing Partners: To deliver promotional content if you’ve given consent
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With Legal Authorities: If required by law or to protect rights, property, or users
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In Business Transfers: If we are involved in a merger, acquisition, or asset sale
All third-party partners must adhere to strict data protection practices.
Data Security
We use industry-standard safeguards, including encryption and secure servers, to protect your personal information. However, no system can be 100% secure, so please protect your credentials carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification. Continued use of the Services after updates constitutes your acceptance.
Your Rights and Choices
We believe in giving all users—not just those in specific jurisdictions—control over their data. You may:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Opt out of marketing communications at any time
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Disable cookies through browser settings
You can exercise these rights described above, you may contact CASHDROP DIGITAL WALLET LLC either by email to support@cashdropdigitalwallet.com or contact us via postal mail, proper postage prepaid, at:
CASHDROP DIGITAL WALLET LLC1309
Coffeen ave STE 16018
Sheridan, WY 82801
Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail). All requests sent via postal mail must be clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.